Should Leaders Spook Employees Into Efficiency?

Oct 31, 2012


Whether you are a manager of a retail store, the head of a construction site or Yahoo CEO Marissa Mayer, you are a leader in your organization and one of your responsibilities is to maintain or increase efficiency.

In order to increase efficiency, leaders may take many different approaches. The manager of the retail may threaten sales associates with reduction of hours, a construction site supervisor may beg and plead with workers to improve performance and Marissa Mayer may even (speculation) speak with such force that employees are frightened into completing work as fast as possible. Although these are possible techniques for leaders to employ, we do not think they are the most effective.

We think that in order to increase efficiency within a company, a leader must gain the trust of their employees. When trust has been established, collaboration can flow effortlessly and efficiency will increase.


How Do Leaders Gain Trust?

In order to gain and maintain trust, leaders should employ the following techniques:

  • Remain objective when delegating work. Divide work appropriately regardless of personal relationships or feelings.
  • Keep work and personal separate. Maintain your leadership role when in the workplace. No matter how stunning the special effects were in the movie you and a co-worker watched over the weekend, the office is not the proper place to debate how much the 3D aspect influenced the film. Discussing personal matters with select employees can leave others feeling left out and can decrease the collaborative atmosphere within your team.
  • Maintain a professional composure regardless of personal workload. Showing signs of stress or aggravation over an increased workload can leave employees feeling betrayed that they can not be trusted to aid in their leaders duties.


The Takeaway?

Don’t try to frighten your employees into submission. TRUST. Trust yourself so that your employees will trust in you and increased productivity will follow.